The Differential Advantage
Differential Advantage is defined as a benefit or cluster of benefits that customers value and believe they cannot obtain anywhere else.
A common problem in the industry today is that Big Corporations are of the opinion that “Good Service” means simply being available to answer your questions. We would like to submit to you that great service is Pro-Active in nature, not re-active.
Our clients have always been quick to appreciate the value of Personal Customer Service.
We have determined that our Differential Advantage comes down to a few key points:
- A Great Combination of experience and expertise.
- Annual Employee Meetings
- One on One Enrollment
- Knowledgeable staff
- Reliable and Dependable Answers
- Friendly and Personable
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